Shipping Policy

Thank you so much for shopping with Aesha's Merch! Every order means a lot to us, and we want to make shipping as simple and transparent as possible.

United States Shipping

We offer FREE shipping on all orders within the United States.

International Shipping

We ship to many countries worldwide. International shipping availability and rates are calculated at checkout based on your delivery address and the items in your order.

Please note: We are temporarily unable to ship to Canada while we review Canadian tax requirements. We hope to resume shipping to Canada in the future.

If your country is not available at checkout, unfortunately we are unable to ship there at this time.

Processing & Fulfilment

Most of our products are made to order, which means your item is produced specifically for you after your order is placed.

Orders will usually take a few business days to be produced and prepared for shipping. During busy periods, or if an item is temporarily out of stock, fulfilment may take a little longer.

Occasionally, items within the same order may be produced at different facilities and therefore arrive in separate packages.

Delivery Times

Delivery times vary depending on your location, the product ordered and the fulfilment facility used.

As a general guide:

• United States: Approximately 5–10 business days after fulfilment.
• International: Approximately 1–3 weeks after fulfilment.

These are estimates rather than guaranteed delivery dates. Customs processing, carrier delays, public holidays, weather and other circumstances outside our control can occasionally cause delays.

If your order is taking considerably longer than expected, please contact us at aeshasmerch@gmail.com and we'll be happy to look into it for you.

Tracking

Where tracking is available, you will receive a shipping confirmation email containing your tracking information once your order has been dispatched.

Please allow some time for tracking information to update after receiving your shipping confirmation.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes or other fees imposed by the destination country.

Where these charges are not collected at checkout, they are the responsibility of the customer. Aesha's Merch does not control these charges or determine their amount.

Shipping Addresses

Please carefully check your delivery address before completing your order.

If you notice an error after ordering, contact us at aeshasmerch@gmail.com as soon as possible. We will always try to help, but once an order has entered production or been shipped, we cannot guarantee that the delivery address can be changed.

Aesha's Merch cannot be responsible for orders delivered to an incorrect address provided at checkout.

Lost or Missing Packages

If your tracking has stopped updating for an extended period, or your order is marked as delivered but you haven't received it, please contact us at aeshasmerch@gmail.com.

We'll help investigate the shipment with our fulfilment partner and carrier wherever possible.

Cancellations

If you need to cancel an order, please contact us as soon as possible at aeshasmerch@gmail.com.

Because our products are made to order, we cannot guarantee cancellation once an item has entered production or been fulfilled.

Need Help?

If you have any questions or concerns about your order, please contact us:

Email: aeshasmerch@gmail.com

We'll always do our best to help and make sure you're happy with your Aesha's Merch experience

If you have any questions or concerns about your order, please don't hesitate to contact our customer service team at aeshasmerch@gmail.com. We're here to help!